Privacy Policy

The following Privacy Policy governs the online information collection practices of DONEWELL DIGITAL (“we” or “us”). Specifically, it outlines the types of information that we gather about you while you are using the donewellwebdev.com website (the “Site”), and the ways in which we use this information. This Privacy Policy, including our children’s privacy statement, does not apply to any information you may provide to us or that we may collect offline and/or through other means (for example, at a live event, via telephone, or through the mail).

Please read this Privacy Policy carefully. By visiting and using the Site, you agree that your use of our Site, and any dispute over privacy, is governed by this Privacy Policy. Because the Web is an evolving medium, we may need to change our Privacy Policy at some point in the future, in which case we’ll post the changes to this Privacy Policy on this website and update the Effective Date of the policy to reflect the date of the changes. By continuing to use the Site after we post any such changes, you accept the Privacy Policy as modified.

California Online Privacy Protection Act (CalOPPA)

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. In accordance with CalOPPA Users may visit our site anonymously. – See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under the age of 13 years old.

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in United States (US) privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

Under California Civil Code section 1798.83, California residents may request a notice describing what categories of personal data we share with third parties or other affiliates for business and direct marketing purposes. Request for the information we shared may include what category of data was shared and who it was shared with. Address and contact information of who we shared it with will also be provided in our response. Please submit your request in writing to californiacode@donewellmail.com. Please allow 30 days for our written response.

In additions to US privacy laws, citizens of the European Union (EU) may have additional rights provided them under the General Data Protection Regulations (GDPR). These rights include the right to:

  • be informed about the personal data we collect and how we use it.
  • “block” or restrict the use of your personal data. When you choose to restrict the use of your personal data, we will store but not use or share your personal data in any way.
  • access the personal data we are storing or have shared with others for business purposes.
  • receive confirmation when we used your data for business purposes.
  • have your personal data corrected or amended.
  • request a copy of the personal data you provided us.
  • request the removal or deletion of your personal data so long as there is no compelling reason for us to continue using it.
  • object to the use of your personal data for the following reasons.
  •     Processing was based on legitimate interests or the performance of a task in the public interest/exercise of official authority (including profiling);
  •     Processing for purposes of scientific/ historical research and statistics;
  •     Direct marketing (including profiling);
  •     Rights in relation to automated decision-making and profiling.

Objections to use of your personal data should be directed to gdpr@donewellmail.com.

All request from EU citizens will be processed within 7 days of validation.

Automated Individual Decision-Making and Profiling.

EU citizens have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning them or similarly significantly affects them.

When do we collect information?

We collect information from you when you visit our site, place an order, subscribe to a newsletter, respond to a survey or marketing communication, participate in a forum or blog, accept an offer for a promotional item, provide us with feedback, follow a link to an affiliate’s website, fill out a form, use Live Chat, open a support ticket or enter information on our site.

How do we use your information?

We may use the information we collect from you in the following ways:

  • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To improve our website in order to better serve our visitors.
  • To allow us to better service you in responding to your customer service requests.
  • To administer a contest, promotion, survey or other site feature.
  • To quickly process your transactions.
  • To ask for ratings and reviews of services or products’.
  • To initiate follow up correspondence (live chat, email or phone inquiries).
  • To resolve issues or data conflicts.

What personal information might we collect?

  • Name
  • Physical address
  • Company name
  • Email address
  • Phone number
  • Username
  • Password
  • IP address (captured and stored in an anonymized form)
  • Your devices’ web browser, unique identifier, screen size and operating system
  • Your browsing activity on this site
  • Geographic region
  • Preferred Language

 

How do we protect your information?

We do not use vulnerability scanning and/or scanning to PCI standards.

An external PCI compliant payment gateway handles all CC transactions.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Cookie Policy

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data, such as, site traffic and site interaction so that we can make improvements to the overall site experience, provide additional tools, and develop additional products and service offerings in the future.

There are two categories cookies can be placed in. Session and Persistent:

  • Session cookies are temporary and are erased when you close your browser. This type of cookie serves you during a single visit and allows the information you have provided to continue on to another page on the same site.
  • Persistent cookies on the other hand stay on your computer until you erase them or the expire. This type of cookie has the ability to remember your last visit allowing you to continue from where you last visited. You may find you left an item in the shopping cart and it is still there. It can remember your user name and if you have set your browser preferences to do so, it can even pre-fill your password.

Within these two categories we use the following types of cookies.

 Strictly Necessary Cookies:

Strictly Necessary cookies provide the functionality that allow you to move around our website as well as know which language to use, use location information to allow you use a map, keep track of items you have placed in a shopping cart, understand your preferences, shown an interest in and remember that data you provide to enrich your experience as you navigate the website.

Performance Cookie:

Performance cookies simply allow us to improve the user experience. We use data from these cookies to analyze how our website is being used. This information allows us to improve the user experience. It is also allowing us to improve error mitigation, monitoring peak usage patterns, manage blog content, monitor marketing campaign effectiveness so as to better serve our visitors. In general, Performance cookies compile aggregate data about site traffic and site interaction to allow us to better serve our future visitors.

Functionality Cookies:

Functionality cookies allow us to recognize and remember Your devices’, web browser, unique identifier, screen size and operating system. Functionality cookies also allow us to detect if we have already asked your permission to use cookies on our website. In short, they keep track of many interactions we have already had with you so we don’t keep asking you the same information each time you visit.

We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

If users disable cookies in their browser:

If you turn cookies off it will turn off some of the features of the site.

Web Beacons, Tags and other tracking Technologies:

We use web beacons and tags to improve the overall experience for our current and future visitors. A web beacon is an often-transparent graphic image usually no larger than 1 pixel by 1 pixel that are used to monitor a web users behavior when visiting a website, registers on our website, places an order, responding to a survey or marketing communications, subscribe to a newsletter, participate in a forum or blog, accept an offer for a promotional item, provide us with feedback, follow a link to an affiliate’s website, opening an email, fill out a form, use Live Chat, open a support ticket or enter information on our site. They are often used in combination with cookies. Web beacons are typically used in marketing campaigns or analytics. They are also used to give the website or marketing company a snapshot of what, how, where and when information has been used. Their use is primarily for statistical purpose and by themselves contain no personal data. Tag perform a similar service in providing statistical data a website would use to improve customer experience or to see if services or offerings are being considered or accepted. Like beacons, tags do not contain personal data. Tags and web beacon are used by us to provide for generic data analysis of how our website is being utilized and how our offering are servicing our users’ needs over extended periods of time.

Third-party disclosure:

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses without your explicit consent.

Third-party links:

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Google Analytics:

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and may use third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

How does our site handle Do Not Track signals?

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?

It’s also important to note that although we allow third-party behavioral tracking, Donewell Digital along with it’s DBA’s and divisions, does not track a users’ gender, age, sex, ethnic background or sexual orientation.  Any behavior tracking we do perform is used strictly for marketing purposes.

Disclosures to Successors:

In the event this business becomes changes ownership, we reserve the right to retain and/or transfer your Personal Data to the new owner. Should the new owner acquire the rights to use your Personal Data, it shall be in according to the same terms of privacy represented herein.

Fair Information Practices:

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will notify uses via an in-site notification within 7 business days, should a data breach occur:

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

Contact us:

If you have any question regarding our Privacy Policy you can email us at: privacy@donewellmall.com or by mail at: Donewell Digital, Attn: Data Protection Officer, 1844 Sapphire Point, Eagan MN 55122